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Emergency

Emergency Numbers

The following telephone numbers can be used to call the emergency services throughout Switzerland and the Principality of Liechtenstein. In telephone booths, the emergency numbers can be dialed free of charge. With mobile phones, they can also be dialed directly and without area code free of charge.

In Switzerland 911 is no emergency number

Emergency | 112

The European emergency number 112 also works in Switzerland. It connects directly to the nearest emergency center.

Police | 117

You need help? You can call the police on phone 117:

• Wait until the police arrive, do not intervene
• Watch carefully situation so that you can provide the police with important information (e.B. about people)

Fire brigade | 118

If there is a fire, call the fire brigade on phone 118:

• Close doors and windows.
• Inform people in the house and bring them to safety.
• If fire extinguishers are available, fight the fire.

Paramedics | 144

In case of a medical emergency, call the paramedics on phone 144:

• What happened, when and where?
• How many people are affected?
• In case of poisoning, immediately call 01 251-5151 or 145.

Tox Center / Poisoning | 145

If poisoning is suspected, call the Tox Center on the phone 145. Try to provide the following information:

• Who - Age, weight, gender of the person concerned, telephone number for callback.
• What - Everything you can say about the remedy involved.
• How much - Try to estimate the maximum amount ingested.
• When - Try to estimate the time elapsed since the incident.
• What else - First symptoms observed? First measures taken?

Sorrow Phone | 143

Tel 143 - The “Helping Hand” Line is there around the clock for people who need a helping and supportive conversation. Tel 143 is an emergency number not only for people in massive crises. The Swiss helpline offers callers complete anonymity.